Found craig whilst my clutch went at the roundabout situated near the garage AFTER just collecting my car from another garage not 10 minutes prior supposedly with a ‘fixed clutch’.
Craig was very professional and told me exactly what the problem was and what service would rectify the reoccurring issue. He was very honest with prices and the time scale it would take to have the issue resolved that i had previously paid someone else to fix.
I asked if it was ok to leave my vehicle at the garage (friday) he had no problem with this but explained it wouldnt be getting started until the Tuesday due to awaiting parts needed. I appreciated this so much as the previous garage didn’t understand anything in regards to communication, left me days without a vehicle, had my vehicle a week before even looking at it so i was very apprehensive about taking it to yet another garage but I needn’t had worried. The car was done on the day and time craig stated, he answered every question i asked and was very thorough. When I collected my vehicle i asked him about another issue and he said he would try to find me the part needed and not to order one, i didnt even get halfway home and he rang and said hed got one so fitted it me at no extra cost! Absolutely 10/10 customer service
Thorough, honest & genuine with his pricing and services…. can honestly say i will not go anywhere else now and i feel i can go without being ripped off!!
Thankyou so much
emma hague